- HeatherAsked on October 14, 2016 at 11:54 AM
- JotForm SupportKiranAnswered on October 14, 2016 at 01:16 PM
This is a duplicate thread to https://www.jotform.com/answers/961172, and so we are marking this thread as answered. Your question will be addressed on your other thread shortly. If you have any questions with this issue, we request you to follow-up on the other thread.
- agresidentAnswered on October 16, 2016 at 05:12 PM
When I click the answers link https://www.jotform.com/answers/961172 it redirects to my forms page.
- JotForm SupportChriistianAnswered on October 17, 2016 at 03:12 AM
Hello @agresident, the thread https://www.jotform.com/answers/961172 is set to Private, so only the original poster and the support team will be able to view that thread. This is why you get redirected to the My Forms page when you try to open that link.
I see that you have also posted a new thread regarding the same issue. Please see my colleague's response on your thread here: https://www.jotform.com/answers/962431. Thank you.
- Heather WalkAnswered on October 19, 2016 at 05:44 PMHas there been any progress since this was first submitted on October 14.
- JotForm SupportKiranAnswered on October 19, 2016 at 08:37 PM
Since the issue is forwarded to our backend team on the other thread, you'll be posted on the same thread if there is any update with the issue. Unfortunately, it looks like there is no update yet on the issue. We request you to follow the link provided below for any updates.
- Heather WalkAnswered on October 19, 2016 at 11:44 PMThanks for responding, however the link provided returns me to my forms page.
- JotForm SupportChriistianAnswered on October 20, 2016 at 01:28 AM
Apologies for the inconvenience. Unfortunately that thread (https://www.jotform.com/answers/961172) was set to Private, so you will not be able to see it. This is why you get redirected to the My Forms page when you open it. Rest assured we will keep you updated in case there is any progress on your issue. Thank you for your patience.