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    I keep getting Docusign errors. Is there a glitch with the system?

    Asked by victoriab7 on October 14, 2016 at 04:28 PM

    An error keeps popping up. This happens occasionally with my forms that I have integrated with Docusign. Is there something currently going on with it?

    Glitch docusign system keep
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    JotForm Support

    Answered by Kevin_G on October 14, 2016 at 10:46 PM

    I have tested your form and I'm unable to sign in the widget; however, it seems like you have not properly integrated DocuSign in your form, I have now cloned one of your forms and integrated it, I was able to successfully sign, here are some screenshots about it: 

    Here is also the link to my cloned form where you can see the widget is working fine: https://form.jotform.com/62878896286986 

    I would suggest you to please remove the widget and add it once again to your form, integrate it and test, if the issue still persists, please let us know.