What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found - This form is disabled.

    Asked by Equuix on October 15, 2016 at 02:00 PM

    All my forms get this error. Why? :(

    Page URL:
    https://form.jotformeu.com/62883830011350

    form is disabled My Forms all
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    JotForm Support

    Answered by Jan on October 15, 2016 at 05:03 PM

    Your account was suspended automatically by our phishing tool. I found out that you already deleted the guilty form. This form is asking for "password". You are not allowed to collect sensitive information like login credentials. It violates our terms of use.

    Your account is now activated. Let us know if you have any questions. Thank you.

  • Profile Image

    Answered by Equuix on October 15, 2016 at 05:59 PM

    It was the "password" , can i ask for another "password" with another name? My members at my homepage needs to have a "password" to login to my page. Is it alright to call it "code" or something?

  • Profile Image
    JotForm Support

    Answered by Jan on October 15, 2016 at 11:31 PM

    Your form might get suspended again if you use words like "code, access or key". There are words that triggers our phishing detector tool. 

    Thank you for understanding.