What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trouble mapping fields to Salesforce integration

    Asked by jmostoller on May 01, 2012 at 04:58 PM

    I can only get a handful of fields to map correctly using the Salesforce integration. See the screenshot for details.

    Page URL:
    http://www.docstar.com/partners/partner-application-form

    Screenshot
    map
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    JotForm Support

    Answered by Mike_T on May 01, 2012 at 08:01 PM

    Thank you for contacting us.

    As far as I understand, you can not point your Annual Revenue form Drop Down field to Annual Revenue field in Salesforce due to different Data Type. The Data Type in Salesforce is set to Currency (something like Text Box), so that it is not correlating with Picklist Salesforce Data Type (Drop Down in JotForm).

    We have plans to add the integration with custom Salesforce fields to provide more flexible solution, but there is no ETA for now. In the meantime, you can use Text Box for your Annual Revenue field.

    Please feel free to contact us if you need any further assistance.

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    JotForm Support

    Answered by Mike_T on September 26, 2012 at 04:18 PM

    According to this feature request thread, our Developers have already implemented the form fields integration with the custom Salesforce fields.

    Please re-check the integration from your side, and let us know if you notice some problems.

    Thank you!

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    Answered by jmostoller on September 26, 2012 at 04:21 PM

    I believe my issue ended up being that we run the Professional Edition of Salesforce. It was not compatable. 

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    JotForm Support

    Answered by Mike_T on September 26, 2012 at 04:28 PM

    Unfortunately, that is right, Salesforce provide Integration via Web Services API for their Enterprise and Unlimited packages only.

    Please feel free to contact us anytime if you need any further assistance. We would be happy to help.