What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Incomplete forms

    Asked by kreationzdance on October 16, 2016 at 09:21 PM

    Is it possible to get a notification when someone fill in a form but doesn't complete the payment?

    I have 11 sitting there that I missed and would like to contact.

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    JotForm Support

    Answered by seth on October 17, 2016 at 06:35 AM

    Hello. You can create auto email notification for incomplete payments. Use this guide to create one for your form:



    Here I prepared a demonstration:

    Also you can see your incomplete payments in submission page:


    If you have any other question, please contact us again.


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    Answered by kreationzdance on October 17, 2016 at 08:36 PM

    Thank you, very helpful!