Incomplete forms

  • kreationzdance
    Asked on October 16, 2016 at 9:21 PM

    Is it possible to get a notification when someone fill in a form but doesn't complete the payment?

    I have 11 sitting there that I missed and would like to contact.

  • seth
    Replied on October 17, 2016 at 6:35 AM

    Hello. You can create auto email notification for incomplete payments. Use this guide to create one for your form:

    https://www.jotform.com/help/273-How-to-Setup-Incomplete-Payment-Notification-E-Mail

     

    Here I prepared a demonstration:

    Incomplete forms Image 1 Screenshot 40

    Also you can see your incomplete payments in submission page:

    https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    Incomplete forms Image 2 Screenshot 51Incomplete forms Image 3 Screenshot 62

    If you have any other question, please contact us again.

    Regards.

  • kreationzdance
    Replied on October 17, 2016 at 8:36 PM

    Thank you, very helpful!