What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    3 unread submissions: when I have definitely read them all

    Asked by flloyd2010 on October 17, 2016 at 05:59 AM

    Why does the website keep saying I have 3 unread, when I have definitely read them all, even though there were some that weren't forwarded to me?

    Page URL:

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    Answered by sedakoseoglu on October 17, 2016 at 07:26 AM

    Hello Flloyd2010,

    You can solve your problem easily by clicking on 'mark all submissions as read' on my forms page.

    Hope it helps. Thanks.

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    JotForm Support

    Answered by candy on October 17, 2016 at 08:23 AM

    Hello Flloyd2010,

    Thank you for contacting us.

    As sedakoseoglu has answered your question above, there is a 'Mark All as Read' option hidden under a More menu.

    Please see the next animation:

    If you need any further assistance, please let us know.