3 unread submissions: when I have definitely read them all

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    flloyd2010
    Asked on October 17, 2016 at 05:59 AM

    Why does the website keep saying I have 3 unread, when I have definitely read them all, even though there were some that weren't forwarded to me?

  • Profile Image
    sedakoseoglu
    Answered on October 17, 2016 at 07:26 AM

    Hello Flloyd2010,

    You can solve your problem easily by clicking on 'mark all submissions as read' on my forms page.

    Hope it helps. Thanks.

  • Profile Image
    candy
    Answered on October 17, 2016 at 08:23 AM

    Hello Flloyd2010,

    Thank you for contacting us.

    As sedakoseoglu has answered your question above, there is a 'Mark All as Read' option hidden under a More menu.

    Please see the next animation:

    If you need any further assistance, please let us know.