Conditional page skip does not appear to be working properly

  • ChelseaRose
    Asked on October 17, 2016 at 10:34 AM

    Hello

     

    I am trying to set a condition but it isn't working.

     

    I want an applicant to be directed to our payment page (page 10) after they sign our Student Agreement.  Since there are 3 types of applications, the Student Agreement appears  at 59, 112, and 147.   

     

    Please help.  Many thanks!

  • David JotForm Support
    Replied on October 17, 2016 at 11:52 AM

    I cloned your form to test it and when the signature widget on page 5 of the form is filled, the form does correctly skip to the last page.  If this is still not working on your end, let us know and we will be happy to have another look. 

  • ChelseaRose
    Replied on October 17, 2016 at 12:20 PM

    It isn't working.  I want it to go to the payment page and instead it is still going to the Affiliate school page.  The affiliate schools are on page 11 and I set the condition to go to page 10.  

  • Ashwin JotForm Support
    Replied on October 17, 2016 at 1:37 PM

    Hello ChelseaRose,

    I did check the conditions you have added in your form and found that you have also added conditions to skip to page 11 if the "STUDENT AGREEMENT:..." is filled. Please check the screenshot below:

    Conditional page skip does not appear to be working properly Image 1 Screenshot 20

     

    I would suggest you to please edit the conditions or disable them and then test your form to see if it works as expected.

    Do get back to us if the issue persists.

    Thank you!