What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What to do about spam form submissions?

    Asked by ivordavey on November 30, 2010 at 08:35 AM

    Hi

    I am getting lots of spam completed forms all of a sudden.. this has started over the last few weeks and now its several every day.  Suddenly I have had a message that I am near my limit for the free account, however 95% of these are spam.

    What can i do?

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 30, 2010 at 09:36 AM

    I have reset your monthly form submission counts. So, you will not go over your limits.

    One possible solution is to add CAPTCHA to your form(s). That will stop spam submissions if they are done by spam bots.

    If the spam submissions are done by human users it is not possible to stop them.

  • Profile Image

    Answered by ivordavey on November 30, 2010 at 09:40 AM

    just added CAPTCHA

    thanks - thats perfect for what I need. 

    :)