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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Confirmation email

    Asked by moyoulondon on October 17, 2016 at 02:20 PM



    I was wondering if it was possible that the customer can receive a confirmation email when they fill the form saying that we received the form and we will reply shortly.


    Thank you

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    JotForm Support

    Answered by Jan on October 17, 2016 at 03:13 PM

    Yes, it is possible to send confirmation email to the person who completed your form. You just need to create an Autoresponder email. Please refer to this guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    Hope that helps. Thank you.