What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I fix the error please enter a valid email address?

    Asked by WyomingRugby on October 17, 2016 at 03:20 PM

    I have a form embedded on my Facebook page. When I go to test the form the email field is telling me to enter in a valid email address. How can I resolve this issue?

    Page URL:
    https://www.facebook.com/Wyomingrugby/app/684336108254110/

    Screenshot
    valid email address valid email email validation
  • Profile Image
    JotForm Support

    Answered by Mike on October 17, 2016 at 05:12 PM

    Thank you for contacting us.

    Are you still having this issue after switching to the single input email field?

    The email should be valid.