What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL site and submissions

    Asked by Andrea on May 02, 2012 at 10:53 AM


    I am interested in using jotform and looking over pricing vs free.  The site I am looking to use this with is an SSL site - does that mean any submissions from the site would fall under a SSL submission - limiting me to 10 submissions per month.

    Also, as fas as submissions, forms, etc. - is that for use on any number of sites, platforms?  So for example can I create unlimited forms and place them on 10 different websites?

    Thanks in advance,


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    JotForm Support

    Answered by Goldo on May 02, 2012 at 01:07 PM

    SSL Submission only counts when you are using the secure version of the form. If you are using the normal form then it will count as a normal submission.

    Free account allows you only 10 SSL Submission per month. If you need more than that then I would advise you to upgrade.

    Yes, you can create unlimited forms and embed them on all your sites.

    If you have other questions, please feel free to ask.

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    Answered by bwkooker on May 02, 2012 at 01:27 PM

    Previous forum posts have pointed out that when they posted non-secure forms on SSL Google pages, their submissions were counted by jotform as secure forms and their accounts were disabled after 10 submissions even though users were posting non-secure forms.  Has Jotform corrected this problem?

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    Answered by pinoytech on May 02, 2012 at 01:57 PM

    Yes, the said issue is already fixed.

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    Answered by Andrea on May 03, 2012 at 10:02 AM

    Thanks for your replies and support!

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    JotForm Support

    Answered by Goldo on May 03, 2012 at 12:24 PM

    If you have more questions in mind please don't hesitate to contact us. Thanks!