What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Customer is also getting notifications

    Asked by Supportglobal on October 18, 2016 at 01:15 PM

    when customer is filing the form then customer is also getting the email.

    We dont want that

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    JotForm Support

    Answered by John_Benson on October 18, 2016 at 02:38 PM

    I cloned your form and I noticed that you have an autoresponder. The autoresponder email sends a confirmation email or auto-reply email to the user who completed the form. If you don't want your users to receive a confirmation email, please remove the autoresponder. Here's how to delete it:

    Hope that helps.