What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade to next level account...

    Asked by YouthDepartment on October 18, 2016 at 08:25 PM

    How does changing my account level affect what I have already paid?

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    JotForm Support

    Answered by liyam on October 18, 2016 at 11:12 PM


    The safest way to do this since you are subscribed for 2-years and which you have just paid today is that we can refund to you your subscription so for you to upgrade to a higher plan. 

    Feel free to let us know if you have more questions.