What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    New Payment Wizard: How to avoid the wizard to jump to the top when editing a product?

    Asked by brunociab on October 18, 2016 at 11:31 PM
    Percebi que foi alterado o designer do Assistente de Compras...

    Entretanto esse novo designer me criou um grande problema: Eu não estou conseguindo alterar o preço dos produtos! O problema é o seguinte, alem de ser mais lento o processo de alteração toda vez que eu salvo a alteração de um produto o assistente volta para o topo da página mostrando os primeiro produtos, por exemplo: Se eu salvar a alteração do produto de Nº 100 o assistente volta a visualizar o produto de Nº 1, assim se eu for alterar o produto de Nº 101 terei um longo trabalho para encontra-lo novamente...

    Ao finalizar o assistente de compras em algumas vezes da erro de página não guardando assim as alterações realizadas.

    Para entender melhor o que digo favor tente alterar o preço de 3 produtos do formulário abaixo: (Favor escolher uma sequencia de produtos do final do formulário)

    https://form.jotformz.com/62327190514653

  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 18, 2016 at 11:39 PM

    I have checked your form and I can see what you're referring to, and it seems a bit difficult to go back to the product you were previously updating since you have almost 400 products. 

    I will forward this thread to our second level as a feature request, please do note that features may take some time to be available and we cannot also ensure if it will be implemented; however, we will let you know as soon as we get updates from our second level regarding this thread.

     

  • Profile Image

    Answered by brunociab on November 13, 2016 at 04:37 PM

    Olá! Alguma solução para o problema que citei acima?


    Teria como atualizar o preço dos produtos através de importação de planilhas Excel?


     

  • Profile Image
    JotForm Support

    Answered by jonathan on November 13, 2016 at 04:45 PM

    We apologize for the delays. There was no update yet on the status of the ticket report submitted.

    The developer assigned on the ticket will provide response here when they have new updates available.

    The other question about Excel was about a different feature. We will respond to it separately here https://www.jotform.com/answers/989251

     

    Thank you.