MY forms won't connect to stripe. Can I just enter the API keys instead?

  • Profile Image
    cbimensclub
    Asked on October 19, 2016 at 11:26 AM

    In the past the "connect with stripe didn't work and I was able to just add the API keys. Where can I do this in the new interface. I tries different browsers, clearing the cache, nothing works. 

    Thanks

  • Profile Image
    EltonCris
    Answered on October 19, 2016 at 12:55 PM

    Hi,

    I just tried stripe and it worked for me.

    What problem did you encounter in the stripe authentication page? It was working just fine for me.

    Unfortunately, entering API keys manually is not possible in the new wizard. 

    You may, however, switch back to the old wizard by adding &old parameter in the form builder URL.

    Example:

    https://www.jotform.com//?formID=62891428302961&old

    OR

    https://www.jotform.com/?old

    If you want to return to the new wizard again, replace &old with &test

    Thank you!