What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    updating existing form...

    Asked by glenn735 on May 02, 2012 at 05:09 PM

    I have made changes to one of my forms and even though the embed code has not changed the changes do not show up no the page it is emebedded in. 

    Page URL:
    http://www.rocketinternetsecurity.com/contact.html

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    JotForm Support

    Answered by Goldo on May 02, 2012 at 05:19 PM

    You will need to grab a fresh code and re-embed it on your site. That way changes made will be visible.

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    Answered by glenn735 on May 02, 2012 at 05:33 PM

    isn't it supposed to update automatically when changes are made?  The embed code hasn't changed...

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    Answered by glenn735 on May 02, 2012 at 05:35 PM

    doesn't work...looks the same...something is up with your site's database not publishing changes?

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    JotForm Support

    Answered by Goldo on May 02, 2012 at 05:50 PM

    You are using iFrame which doesn't update automatically. Otherwise you should use the “Embed Form” option in which there is no need to update the code every time you change something.

    Moreover, I am seeing exactly the same form from your account and from your website. Please try to clear your browsers cache and cookies as this might help.

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    Answered by glenn735 on May 02, 2012 at 05:59 PM

    I am still seeing the old form on all 3 browsers...IE, FF and Chrome...I have cleared all data in all 3...my WSIWYG site builder still sees the old form...???

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    Answered by glenn735 on May 02, 2012 at 06:02 PM

    Nevermind...it magically just fixed itself...???

     

    Thanks for your help!

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    Answered by gori-mathew on May 02, 2012 at 06:08 PM

    Glad to know that you are fine. Thanks for using Jotform!