Combining Accounts

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    kalpertbbyo
    Asked on October 19, 2016 at 12:21 PM

    We just realized that two different people at our organisation created jotform accounts and so our forms and data are not centralized and we are paying twice.

    How do we go about combining the two accounts (we have linked them so that we can access both at the same time, but want to actually combine them and have one contract).

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    John_Benson
    Answered on October 19, 2016 at 02:23 PM

    We can transfer the forms of the (account_one) to (account_two). After that, you can cancel the subscription of account_one and just continue the subscription of account_two

    Please provide the account name and forms that needs to be transfer. The request should come from the form owner.

    We'll wait for you response.