What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Combining Accounts

    Asked by kalpertbbyo on October 19, 2016 at 12:21 PM

    We just realized that two different people at our organisation created jotform accounts and so our forms and data are not centralized and we are paying twice.

    How do we go about combining the two accounts (we have linked them so that we can access both at the same time, but want to actually combine them and have one contract).

  • Profile Image
    JotForm Support

    Answered by John_Benson on October 19, 2016 at 02:23 PM

    We can transfer the forms of the (account_one) to (account_two). After that, you can cancel the subscription of account_one and just continue the subscription of account_two

    Please provide the account name and forms that needs to be transfer. The request should come from the form owner.

    We'll wait for you response.