What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have set my video upload size to have no maxmimum but when I tested it, it's telling me the file size is too large.

    Asked by clarakavanagh on October 19, 2016 at 12:42 PM
    video size upload size large
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    JotForm Support

    Answered by liyam on October 19, 2016 at 02:58 PM

    Hello,

    This error you're referring to that the file size is too large, is this happening right after the submission process? or is this a prompting error before making a submission? Also, may we know the size of the file you're trying to upload?

    Thanks.