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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hide Page condition is not hiding a page

    Asked by LincolnAtheists on October 19, 2016 at 01:03 PM

    This seems pretty straight forward, but it isn't working the way I think it should. 

    The form handles memberships (New/Renewal). A page is displayed with a couple of questions for feedback but only for new members. If the radio button is not equal to New Membership hide page.

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    JotForm Support

    Answered by Mike on October 19, 2016 at 03:49 PM

    It seems that there is an issue caused by another condition. Could you please try to disable or re-create the next condition and then re-check the form?

    Thank you.

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    Answered by LincolnAtheists on October 19, 2016 at 04:05 PM

    Yep that was the issue. Guess I needed a second pair of eyes.

    The condition indicated by Mike was forcing the page to display. I updated the condition to just hide the page I was skipping over rather than skipping the page.

    Thanks Mike