Need to cancel my subscription

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    hawkinstl
    Asked on October 19, 2016 at 04:57 PM
    I need to cancel my JotForm subscription since it is not needed
  • Profile Image
    owen
    Answered on October 20, 2016 at 02:10 AM

    Hi,

    Do you want your subscription to be cancelled immediately or do you want to wait for the period end? Because it seems like you have just made a payment today. If you want to cancel immediately I can refund the payment you made today and I can downgrade you to the free plan.

    Please let us know about your preference on this matter. We will be waiting for your response. 

    Thank you for contacting us. 

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    hawkinstl
    Answered on October 31, 2016 at 11:35 AM

    I wanted it cancelled immediately so it would be nice if I could get a refund.  thanks!

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    Jeanette
    Answered on October 31, 2016 at 12:02 PM

    I cancelled and refunded it as requested here.