- hawkinstlAsked on October 19, 2016 at 04:57 PMI need to cancel my JotForm subscription since it is not needed
- JotForm SupportowenAnswered on October 20, 2016 at 02:10 AM
Do you want your subscription to be cancelled immediately or do you want to wait for the period end? Because it seems like you have just made a payment today. If you want to cancel immediately I can refund the payment you made today and I can downgrade you to the free plan.
Please let us know about your preference on this matter. We will be waiting for your response.
Thank you for contacting us.
- hawkinstlAnswered on October 31, 2016 at 11:35 AM
I wanted it cancelled immediately so it would be nice if I could get a refund. thanks!
- JotForm Support ManagerJeanetteAnswered on October 31, 2016 at 12:02 PM
I cancelled and refunded it as requested here.