- HQFiscalAsked on October 19, 2016 at 08:44 PM
I believe my forms may have been shutdown by JotForms automatic phishing detection.
I am not a phisher so how can i get the forms turned back on? JotForm is part of my new-client on-boarding processes and right now that process has come to a screeching halt. Any help would be most appreciated.
- JotForm DeveloperHelenAnswered on October 20, 2016 at 05:00 AM
I have deleted all Password fields and activated your account. Your forms should be loading fine now.
Do let us know if you need further assistance.
- HQFiscalAnswered on October 20, 2016 at 03:04 PM
Ah, i missed the specific wording in you T/Cs stating you will shutdown any form collecting this sensitive information, not just forms that are determined to be created for the purpose of Phishing. Unfortunately i am utilizing JotForms specifically to collect this sensitive data form my clients because of your great security and double key encryption solution.
I do not want to violate your T/Cs so I will have to find another form provider. Can you recommend another company that has the same level of security and encryption that Jot Offers?
- JotForm SupportKevin_GAnswered on October 20, 2016 at 07:37 PM
I'm not sure if other Form Builders will allow to collect such sensitive data; however, you may check these other sites that will allow you to create forms online:
What I would suggest you is to develop your own form so you avoid being suspended because of violating terms.
Here is a link to a sample HTML form that you may use: http://bootsnipp.com/forms