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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't change notification sender e-mail

    Asked by bdirdiv_ddec on October 20, 2016 at 01:59 AM

    Hello i try this procedure but no changing all notification are sending from noreply.jotform

    Please Help me



    This is a re-post of a comment on How to Use Your Gmail Account as Your Email Sender via SMTP

    noreply hello all TRY
  • Profile Image
    JotForm Support

    Answered by Helen on October 20, 2016 at 09:11 AM

    When I set sender address to my own e-mail, everthing works properly on my side. Sender e-mail is shown as I set on notification alert as you see here below:

     

    Please provide us more details about in which step you were failed and it  would be good if you can send some screenshot. However, if you are totaly sure about you applied all the steps correctly and still failed, please send us your e-mail SMTP details and we will do it for you.

    Waiting wait your feedback.