What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change my User ID?

    Asked by PittyS on October 20, 2016 at 04:44 AM

    I need to change my User ID, because I did not know that it will be part of the external Link - How can I manage this? 

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    JotForm Support

    Answered by olivia on October 20, 2016 at 09:14 AM

    User ID is associated with your user name. Unfortunately, you cannot change your user name. However, if you share your account information that you want to change user name and preferred user name, I can change your user name if it is available. 

    I'm looking forward hearing from you.

    Thank you.

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    Answered by TrishBoaz on October 27, 2016 at 02:08 PM

    I would like to change my user name to SDRVC from TrishBoaz

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    JotForm Support

    Answered by Kevin_G on October 27, 2016 at 04:28 PM

    @TrishBoaz,

    I can see you have already opened your own thread, here is the link to your thread: https://www.jotform.com/answers/973648- 

    We will assist you there as soon as possible.