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The submissions of our forms are not visible in IE & Chrome browserAsked by faillissementen on October 20, 2016 at 07:01 AM
The submissions of our forms are not visible in IE & Chrome browser, however, it dóes work in Firefox. Our company only uses IE and we really need to check the data (a.k.a previews submissions). Could someone provide us a solution please? Many thanks
The issue here should be related with Europe Datacenter. You should be able to see your submissions without a problem on any browser once you enable this option.
Here is how to do it:
1. Go to your data page: https://eu.jotform.com/myaccount/data
2. Enable "Europe Datacenter" option here:
Please apply this and check if you still have an issue about seeing your submissions. Let us know if you do.
Thank you for contacting us.
That worked for us. Many thanks!!