What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No longer using JotForm & my account was charged

    Asked by cutegecko on October 20, 2016 at 08:35 AM

    Hi JotForm,

    I haven't used your service for almost a year and yet my account was just charged at the beginning of October. I'd like the charges reversed and the account shut down.



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    JotForm Support

    Answered by beril on October 20, 2016 at 09:29 AM

    Hello Amy,

    I will answer your question at the following link. Please follow up there: