What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am not allowed to view my forms now. Suddenly pop up blocker is not allowing access.

    Asked by inspect2015 on October 20, 2016 at 09:01 AM

    I have turned off pop up blocker and had my IT department check to see if it was a internal problem and everything was good locally. Any suggestions? I cannot access any of my forms.

    Also no longer can I get into any of my forms.

     

    Screenshot
    My Forms blocker allowed allowing
  • Profile Image

    Answered by Irshad on October 20, 2016 at 11:20 AM

    I have checked your account, and I am able to see all your forms are loading properly. Please check the screenshot:

     

    It seems your Browser blocks the Jotform popup. So please check your Browser setting, so it allows Jotform to open popup. Also please clear your Browser's cache Or try to check it in different Browser.

    If you still face issue, or need further assistance, feel free to revert back.

    Thank you!