What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How does the payment work on a form I created?? what happens when someone fills out a form and needs to pay??

    Asked by mitzim on October 20, 2016 at 04:20 PM
    payment form
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    JotForm Support

    Answered by jonathan on October 20, 2016 at 09:56 PM

    Depending on the payment integration you have used on your form, the user will be required to provide their payment account either within the form or on the payment processor payment screen.

    Example, if you use Paypal standard payment tool, upon submission of the form, the user will be redirected to the Paypal payment screen where they will complete the payment transaction.

    User guide: Mastering-Payment-Form-Integrations-with-JotForm

    Let us know if you need further assistance.

     

     

     

  • Profile Image

    Answered by mitzim on October 24, 2016 at 10:44 AM
    I wasn't sure what I have integrated on my form, where can i see that at??
    Best Regards,
    Mitzi Allen
    ________________________________
    ...
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    JotForm Support

    Answered by david on October 24, 2016 at 01:52 PM

    Your most recent form is using a purchase order field as the payment field so your form is not integrated with any payments processors. Clicking on your payment field, then clicking on the little magic wand icon in the top right will show the menu for your payment field.  This menu shows which payment processor is being used:

    Delete your current payment field, then, add a new payment field for the payment processor you intend to use.  Once the new payment field is added, you will set up the integration in the fields setup menu.

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    Answered by mitzim on October 24, 2016 at 09:44 PM
    I'm sorry, I clicked on the "Payment Fields" on the left side of the screen, but I do not see the Wand Icon in the right top corner???
    Best Regards,
    Mitzi Allen
    ________________________________
    ...
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    JotForm Support

    Answered by jonathan on October 24, 2016 at 10:59 PM

    Hi Mitzi,

    Please refer also to the video guide below for more clarity.

    Let us know if you're still not able to do it.

    Thanks.