What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change the content of my cloned form's Autoresponder?

    Asked by misselly on October 20, 2016 at 07:07 PM

    I cloned an excisting form and made changes, deleting a bunch of info.

    When I test the form, after publishing it. I completed the revised form, but the info from the original forms show up in my e-mailbox.

     

    What am I doing wrong?

    Elly

     

     

    Page URL:
    https://form.jotform.com/misselly/member-make-up-form-simple

    Screenshot
    Cloned Form a is a mailbox revised form and after
  • Profile Image
    JotForm Support

    Answered by Jim_R on October 21, 2016 at 12:31 AM

    Hey Elly, from your screenshot, I'm assuming you're referring to the Autoresponder Email template. When you clone a form, the email body/template needs to be changed/updated based on how you want it to appear.

    To do that, just click EMAILS at the top of your FORM BUILDER > click EDIT for the green Confirmation of Attendance autoresponder > then change the content of the email as you see fit:

    Related guide: Creating-a-Form-Autoresponder 

    In case we misunderstood your question, please give us more info so we can better assist you.