- AneesAsked on May 03, 2012 at 12:46 PM
After submitting the form, I do not receive an email of the form data nor do I receive a text notification.
My form id is: 21225210445439
I know its something small that it causing the problem.
any help is much appreciated.
- gori-mathewAnswered on May 03, 2012 at 01:16 PM
We apologise for the inconveniences this issue has caused you. I tried to make submission on this form and was successfully delivered without any issue. See the report below;Submission Date2012-05-03 13:06:33Full Name111 1111Contact Number(111) 111Delivery or Pick-upDeliveryORDER1111Time10:00 AMDay RequestedMonday
Please can youre- check and confirm that the notification emails set are valid and accurate, Try also to request your mail provider/ ISP to whitelist the Jotmail's IPs (see link below) especially on the second notification email
please lets know if this issue persists.
- yaboyaneesAnswered on May 03, 2012 at 01:28 PM
Ill try tomorrow. can you please complete the form so i can see if i get it in my inbox? My email is:
- JotForm SupportGoldoAnswered on May 03, 2012 at 01:51 PM
I have successfully filled out the form. Let us know if you we're able to receive a notification.
- yaboyaneesAnswered on May 03, 2012 at 02:19 PM
no worries... it just sends me a text message. Yahoo may have a block from your emails or something. I can receive the text but not the email. No Problem
thanks for the help