What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to allow my surveyors to start filling out and come back to complete later if they need to?

    Asked by tonia porter on October 21, 2016 at 07:46 AM
    Hi. If i have a lengthy form, is there way to allow my surveyors to start filling out and come back to comete later if they need to? To save their progress?
  • Profile Image
    JotForm Support

    Answered by Boris on October 21, 2016 at 07:55 AM

    Yes, your visitors can continue filling out your form at a later date. We have two different ways to achieve this.

    1. We have a quick and easy option that allows you to do just that, described on this guide:

    https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    With this option enabled, the answers of your users will be saved in their browser's cookies. Your users will need to use the same browser to complete filling out the form, and they should not clear their browser cookies because by erasing their cookies they would erase their partially filled answers on your form as well.

    2. We also have a more complex way to save the temporary data on our servers, so that your users do not need to use the same browser and can even clear out their cookies. This second method is a bit more complex to set up, and the following guide describes how:

    https://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    I'd recommend you try the Auto Fill option first and see if it fits your needs.

    Please let us know if you need further clarifications or assistance, and we'll be glad to help. Cheers