- LovebugmodelsAsked on May 03, 2012 at 02:32 PM
I don't want my paid account anymore just the free one, how do I cancel it
- JotForm SupportjonathanAnswered on May 03, 2012 at 02:46 PM
Since you were paying using Paypal, here is a guide on how to cancel your subscription.
1. Log in to your PayPal account
2. Find the latest payment you have made to JotForm
3. Click on the subscription number for that transaction
4. Click on the "Cancel Subscription" button.
You can also visit this page for a more detailed guide on how to cancel a Paypal subscription.
Hope this helps. Thanks for considering JotForm.