How do I cancel my Paid account

  • Lovebugmodels
    Answered on May 03, 2012 02:32 PM

    I don't want my paid account anymore just the free one, how do I cancel it

  • Jonathan JotForm Support
    Answered on May 03, 2012 02:46 PM


    Since you were paying using Paypal, here is a guide on how to cancel your subscription.

    1. Log in to your PayPal account

    2. Find the latest payment you have made to JotForm

    3. Click on the subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You can also visit  this page for a more detailed guide on how to cancel a Paypal subscription.

    Hope this helps. Thanks for considering JotForm.