Missing last name

  • Profile Image
    Asked on October 21, 2016 at 11:30 AM

    I was editing some areas of jotform, I am not sure what I did but when the form is filled out completely and I hit submit it is emailed to the address we set up and the subject line would look like this :

    NEW JOB: Jones- Fire / smoke - Sp Whitemarsh

    Now it does not show the last name on the subject line (see below) and I am not sure how to fix it so it shows like the subject line above.

    NEW JOB: - Fire / smoke - Service Master Allentown



    Please email info@phoenix2restore with response

  • Profile Image
    Answered on October 21, 2016 at 12:56 PM

    Please add {lastName} to the email subject in the email notifications. Here's how:

    1. Open your form. In the Form Builder, click the Emails button.

    2. Click the Edit button.

    3. Add the {lastName} in the Email Subject and click the Save button when you're done.

    Hope that helps. Let us know if you need further assistance.