What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All of a sudden my forms are not allowing me to upload an image?

    Asked by vellform on October 21, 2016 at 05:47 PM

    It keeps telling me that the extension is wrong no matter what I try to upload jpeg, pdf. ect.

    Page URL:
    http://form.jotformpro.com/form/12775451975

    My Forms all a upload an image
  • Profile Image
    JotForm Support

    Answered by Kiran on October 22, 2016 at 12:20 AM

    I have tried submitting your JotForm with 3 different types of file types and see that submission went well. 

    Are you still experiencing any issue with the file upload at your end? Please check and let us know if you need any further assistance. We will be happy to assist.