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kamradAsked on October 22, 2016 at 7:18 AM
I've created a new feedback form.
As the receipt of the form I've given an e-mail zakaz@baltexcom.net and kamszcxw4@gmail.com
Until October 20, all was OK and the form during the testing was getting to both e-mails.
But on October 21 the form stopped coming to the e-mail zakaz@baltexcom.net.
The system administrator checked on the mail server and added to exceptions noreply@jotform.com and noreply@formresponse.com
But the form still does not come.
The form comes 100% to GMail.
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Создал новую форму обратной связи.
В качестве получения формы указал адрес zakaz@baltexcom.net и kamszcxw4@gmail.com
До 20 октября всё было нормально и форма при тестировании приходила оба адреса.
Но 21 октября форма перестала приходить на адрес zakaz@baltexcom.net
Системный администратор проверил на почтовом сервере и внёс в исключения адреса noreply@jotform.com и noreply@formresponse.com
Но форма всё равно не приходит.
На почту на gmail форма приходит 100%
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sethReplied on October 22, 2016 at 1:34 PM
Hello,
As I understand one of the mail addresses you entered can not get emails. I checked the mail address. It has been marked in the bounce list.
I removed your mail address from the bounce list. Please check the issue and if the problem persists, contact us again.
All the best.