My account was suspended - suspected to be used for phishing - please restore immediately

  • Profile Image
    Bob McDonald
    Asked on May 04, 2012 at 02:36 AM

    My account has been suspended - suspected to be used for phishing.  This is not true.  I have used your product for years and now have it installed on 14 websites.  This is a very serious problem for me and my clients and I need my account restored asap.

    I have no idea what could have triggered the suspension.  At the time it occured I was following directions on JotForm to use the password question.

    Please advise immediate how my account may be restored.  My websites depend on JotForm 24/7.

    Thanks,

    Bob McDonald

    Logikos Marketing

    205-901-1828

    Login: logikos

    Password: 123456

  • Profile Image
    mliz
    Answered on May 04, 2012 at 02:39 AM

    I have reactivated your account the forms should be working fine by now. It was suspected of Phishing and was autosuspended because of the Login form created, please note that Login forms can not be used with JotForm since membership feature is not supported.

    Thank you for understanding.