What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem with Square credit card firelds

    Asked by santabarbaratamales on October 23, 2016 at 04:05 AM



    Today the last four fields of my order form credit card section (using Square)

    stopped working. I tried creating a new form, but the same problem e it's.

    At the moment, customers are unable to place an order, so your quickreply is appreciated.


    Thank you,

    Richard Lambert

    Page URL:

  • Profile Image
    JotForm Support

    Answered by liyam on October 23, 2016 at 05:26 AM

    Hello Richard, 

    This thread appears to be a duplicate of the other thread found here: https://www.jotform.com/answers/969076

    Also, the page URL you've provided don't have a payment gateway in it. 

    In any case, I would recommend to keep the discussion on a single thread only. I would recommend to continue the discussion on the other thread since Mike_G has an inquiry following your concern.

    We'll look forward to your response on the said thread.