What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Preview of form shows error message that "This form is disabled".

    Asked by alramlawi on October 23, 2016 at 05:42 PM

    After the completion of the design of the form, The system tells me that the model does not exist

    Please help me, my loved ones - I've worked on this model for more than 5 hours .

    Screenshot
    preview the form system Than after hours
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 23, 2016 at 11:29 PM

    Hello alramlawi,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!