I've upgraded to Professional and it hasn't taken effect yet? How long does it take?

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    CartonHouse
    Asked on May 04, 2012 at 08:33 AM

    I've cleared my cache and cookies and still my account hasn't updated. Can you advise when this is likely to take effect?

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    moonzkie
    Answered on May 04, 2012 at 01:55 PM

    Hi,

    We apologise for what this issue has caused you. To upgrade to a Professional subscription you will have to cancel the existing Premium package and then re upgrade to Professional.  

    Please feel free to contact us if you need any other assistance.