- CartonHouseAsked on May 04, 2012 at 08:33 AM
I've cleared my cache and cookies and still my account hasn't updated. Can you advise when this is likely to take effect?
- moonzkieAnswered on May 04, 2012 at 01:55 PM
We apologise for what this issue has caused you. To upgrade to a Professional subscription you will have to cancel the existing Premium package and then re upgrade to Professional.
Please feel free to contact us if you need any other assistance.