What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to submit Purchase Order form

    Asked by john2177 on October 24, 2016 at 07:57 AM

    Hi the form loads ok but when you go to submit you just get a white screen and the emails are not coming through?

    order form purchase order form purchase unable to
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    JotForm Support

    Answered by Boris on October 24, 2016 at 10:19 AM

    I have cloned your form 52393217328961 (named "Purchase Order") into my account for testing, and the cloned form seems to be functioning fine. Upon submission, the thank you page is shown:

    The conditional emails were also correctly sent:

    Are you still experiencing this problem?

    If you are, do you mind if we make a couple of test submissions on your live form, and see whether we can replicate the issue?

    Looking forward to your response. Thank you.

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    Answered by john2177 on October 24, 2016 at 10:44 AM
    Hi All working fine now
    thanks for coming back to me so promptly
    --
    Kind regards
    Andrew
    Tel: 07905560856
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    ...
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    JotForm Support

    Answered by Boris on October 24, 2016 at 11:48 AM

    Glad to hear that, please don't hesitate opening another support thread on our forum anytime should you need further assistance.

    Cheers :)