JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Data not getting Recorded.Asked by TVRLS on October 24, 2016 at 05:30 PM
When I am using any text input area inside a collapse or I am hiding the text area(not sure of which is the reason), the data input in the text area is not getting collected in the submission.
Hey,I could figure out the solution. Thank you very much for the back end design too. I was just baffled about the settings page where to search for. While submitting it was deleting the hidden field, so I went to the Preference Settings and selected the option for NOT CLEARING THE CONTENT OF HIDDEN FIELDS WHILE SUBMITTING.
THANKS FOR HELP ANYWAY, MIKE AND ASHWIN.
Thank you for having the time updating us on the status and letting us know all is good! :-)
Contact us anytime for any assistance you need on JotForm.