Data not getting Recorded.

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    TVRLS
    Asked on October 24, 2016 at 05:30 PM

    Hello Team, 

    When I am using any text input area inside a collapse or I am hiding the text area(not sure of which is the reason), the data input in the text area is not getting collected in the submission.

     

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    TVRLS
    Answered on October 24, 2016 at 05:47 PM

    Hey,I could figure out the solution. Thank you very much for the back end design too. I was just baffled about the settings page where to search for. While submitting it was deleting the hidden field, so I went to the Preference Settings and selected the option for NOT CLEARING THE CONTENT OF HIDDEN FIELDS WHILE SUBMITTING.

    THANKS FOR HELP ANYWAY, MIKE AND ASHWIN.

    JOTFORM ROCKS

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    jonathan
    Answered on October 24, 2016 at 10:41 PM

    Thank you for having the time updating us on the status and letting us know all is good! :-)

    Contact us anytime for any assistance you need on JotForm.

    Cheers