setup account yesterday and can't create forms

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    Asked on October 25, 2016 at 07:59 AM


    I opened an account yesterday, here is the receipt:


    Your JotForm Inc receipt [#2857-7060]

    Can't get in to create forms, please fix or let me know what other information you need.


    Tana Dean

    Deep Spring Center

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    Answered on October 25, 2016 at 08:34 AM

    Hi Tana,

    I checked your account and and forms. Your plan is "Bronze" and you can have 25 forms in total. You can use your 39 forms within no problem. If you create more forms, you have two options; firstly, you can upgrade your plan to create more forms. Or delete your forms and keep total form numbers under the 25.

    If you have any issue, feel free contact us.