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  • Profile Image

    Getting "502 Bad Gateway" when trying to view submissions or using the form builder.

    Asked by VWCRESLIFE on October 25, 2016 at 02:20 PM

    Our form is timing out when we need to update it. 

    https://form.jotform.com/61934364486162

    What do we do?

     

    Page URL:
    http://www.vwc.edu/student-life/student-activities/policies-and-forms.<br/>php

    Screenshot
    502 JotForm href timing a
  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 25, 2016 at 05:54 PM

    Apologies for the inconveniences this may have caused to you. 

    I have checked the form you've shared and I was able to see the submissions and open it in the Form Builder as well, here are some screenshots of my test: 

    I have also cleared the form's cache from our end, could you please try again? 

    If the issue still persists, please let us know.