What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm receiving an error msg regarding my form saving. why is that?

    Asked by semayjr on May 04, 2012 at 09:01 PM

    Jotform, currently I was working on or in one of your new form templates, the point of sale one, and for some reason out of nowhere, everything was going okay, but now I receive an error msg stating something about I need to refresh the page, and it's having trouble saving.  What can be the problem.  I've restarted my computer, refreshed the page, tried deleting images (inwhich, some doesn't apear anymore in the form, there is an X in the left top corner.  I really need you assistance on this as soon as you can.  If you have to, we can skype up or you can call me 540-580-0399.  I really appreciate any feedback as soon as you can.  I have a project that I was right in the middle of that is do soon.  Thanks, Sandy 

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    Answered by AtacanC on May 05, 2012 at 05:18 AM

    Can you please provide us the form ID you are working on? Which browser are you using? Have you tried using another one, like Chrome, FireFox, etc. ?

    We'll be waiting for your response.