Is there a problem with email notifications today?

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    markdorrill
    Asked on December 01, 2010 at 09:12 PM

    I'm pretty familiar with jotform and the email notification setup.  For the life of me and I can not get notification to work (when it was working fine).  I am hopeful there was a failure.

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    aytekin
    Answered on December 02, 2010 at 04:15 AM

    To change recipient email address on a form, open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Reply-to and Recipient Settings",
    5. Change "Recipient E-mail" on the lower right side.

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    aytekin
    Answered on December 02, 2010 at 04:19 AM

    No, there is no problem with emails today. If you can tell on which form you have this problem, I can take a look at our email server logs to what happens.

    Have you checked your spam folder?