What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is my form header showing html code instead of text?

    Asked by salamone on October 26, 2016 at 10:12 AM

    My form, GB Wine Order Form is showing code instead of text in the header.  Can you help  me fix that?


    Teresa Salamone


  • Profile Image

    Answered by KadeJM on October 26, 2016 at 12:32 PM

    I checked your GB Wine Order Form here http://www.jotform.ca/form/61876413920256 and found I am able to confirm the code formatted text in your form's header.


    This problem is happening because you have html text that was entered there so it is retaining the applied text formatting.

    Did you copy and paste it? That can cause that sort of problem unless you paste it into a notepad first to stripe it of any applied formatting that might carry over.

    Unless you were you trying to link it there perhaps? And in that case it's better to use the "text field" for html instead for it.


    I've fixed it for you in this updated copy of your form to strip out the html.

    https://form.jotform.com/62994999516985   [clone it!]