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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Edit submission in the email notification

    Asked by kauseway on October 26, 2016 at 12:05 PM

    why do some of my forms have the edit link at the bottom of the email you send me and some do not??


    this does:




    this does not:



  • Profile Image
    JotForm Support

    Answered by John_Benson on October 26, 2016 at 02:56 PM

    If I understand you correctly, you are asking for the "edit this submission" link. You can remove or add this in the Emails section. Here's how:

    1. Click the Emails button in the Form Builder. Select the email alert and then click the Edit button.

    2. You can remove or add {edit_submission} in the Email tab. Click the Save button when you're done.

    If you create a form recently, it is by default that the {edit_submission} is already available. You might need to insert the edit link manually for the old forms.

    Hope that helps. Thank you.


  • Profile Image

    Answered by kauseway on October 26, 2016 at 03:04 PM

    got it thanks!  

    when editing a form I did see a issue that it wont let me add a credit card using the stripe widget. is there anyway to do that?  We sometimes get people wanting a quote, but then they come back and give us a credit card later.
  • Profile Image
    JotForm Support

    Answered by John_Benson on October 26, 2016 at 05:31 PM

    I have moved your question to another thread in order for us to assist you better. We have a policy of one inquiry per thread. Here's the link of your new thread: 


    We will attend to your thread shortly. I hope you understand. Thank you.