What happens when my account reaches the maximum number of submissions?

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    Asked on October 26, 2016 at 02:44 PM

    I currently have the basic, free plan with JotForm. What happens when I reach 100 submissions/month? If someone goes to submit the form once 100 submissions have been made, do they receive an error message or what happens with their submission?

    Thank you!

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    Answered on October 26, 2016 at 05:48 PM

    When you reach your limit, you will be warned when you log in to your account in your MyForms page.

    You will also receive an email reminding you that you can upgrade your account. The email also contains the date to when your forms will be disabled, just in case, you fail to upgrade before the given time.

    Once your forms are disabled because your account is already in Overlimit status, it will show a warning message similar to the image below when it's accessed.

    I hope this answers your question. If you have any other questions or you have other concerns, please feel free to contact us anytime.

    Thank you.