What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why my account has been suspended

    Asked by abdallah_ on May 06, 2012 at 05:02 AM

    my form was working for the last 2 days and once it have been suspended with no reason for why it hase been suspended .

    am using it on my facebook page and i didnt broke and roul of your terms

     

    my account is : abdallah_

    Page URL:
    http://www.facebook.com/pages/%D8%A7%D9%8A%D9%87%D8%A7%D8%A8-%D8%A7%D9<br/>%84%D8%B0%D9%8A%D8%A8-Ehab-Al-Deeb/254180691344965?sk=app_190322544333<br/>196#!/page

  • Profile Image

    Answered by gori-mathew on May 06, 2012 at 05:29 AM

    Hi Abdallah_;

    Your account was autosuspended due to a phishing activity , i looked at your account and found that you have forms capturing  Facebook passwords of users, this is not allowed and is against our Terms and conditions of service. Such phishing forms when reported will make our website be blacklisted which is very costly.

    Therefore your account remains suspended.We are sorry for that and hope you will understand .