What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Create PDF Form: Stuck on "Working" and PDF is not being generated.

    Asked by adent on October 27, 2016 at 02:00 AM

    Everytime I try to create a pdf form it takes a long time and then it doesn't create the pdf form.



    This is a re-post of a comment on How to Create a PDF Form

    create create a PDF form then and
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    JotForm Support

    Answered by Chriistian on October 27, 2016 at 03:35 AM

    Apologies for the inconvenience. I tested the "Create PDF Form" feature on my own forms I was able to replicate the issue there. The PDF is not being generated on my test form and on yours.

    I will forward this to our back-end team for further investigation. We will update you on this thread as soon as we hear any news. In the meantime, you may check out this guide regarding the fillable PDF form: Fillable PDF - Everything you need to know about JotForm Fillable PDF Creator

    Regards.

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    JotForm Support

    Answered by beril on October 27, 2016 at 04:54 AM

    The issue should be fixed now. Could you also test it on your side? If the issue still persists, please let us know.